Established for over 30 years, Octagon Security are trusted by hundreds of homeowners throughout Hertfordshire and surrounding areas of Watford. As a result of our long standing history, we have clients who have with us for many years, in some cases more than 20 years.

As an existing customer of ours since 2002, our client wished to modernise their 16 year old Abacus home alarm with a brand new Texecom Premier Elite alarm, we were also asked to specify a new CCTV system to watch over the property. The upgrade allows our customer to make use of cutting-edge smartphone apps, providing an unparalleled level of control thanks to the Texecom Connect and Hikvision App.

From the first phone call, whether the caller is an existing or new customer, we make them our main priority. We then aim to arrange a suitable time to visit the property to conduct a full home survey.

In this case, our surveyor Jeff visited the property to carry out a site survey and offer his friendly expertise. With everything specified and in-check, we were able to provide a quotation for the home alarm upgrade and CCTV install.

An installation date was set with our client and we sent two of our best to install the new systems. Our engineer Ian carried out the home alarm upgrade whilst Nick set about installing the two camera CCTV system with accompanying remote viewing. Both Ian and Nick are NSI Gold approved to ensure we maintain the very highest levels of service and competence, no matter the size of the project.

With the new system up-and-running both inside and outside the property, the apps were demonstrated first-hand by our team on-site and the client's home was left clean and tidy.